We are located right in Hue and in the heart of the lovely and ancient city, only a few minutes' walk from the Huong River, and lavishly decorated with modern furniture.

Address : 21 Lane 42 Nguyen Cong Tru street, Hue City, Vietnam
Tel : (+84) 234394 8585
Fax : (+84) 234393 6880

News and Helpful-tips

VISA upon arrival service
What is a `Visa on Arrival ?`: this is most likely the easiest way to obtain your visa without having to chase down embassies, consulates and the like prior to your trip, and is a valid alternative when applying for a tourist visa. The entry visa will be stamped on your passport as you pass through our immigration checkpoint. Though valid for thirty days, it can be extended once you enter Viet Nam. With this type of visa, you only can enter the country by air.

Who use this kind of service:
- Those who are living in a certain country where Vietnamese Embassy or Consulates has not been established.
- Those who has limit of time but has to be in the country of Vietnam as soon as possible.

How to get a Visa on Arrival:
Please provide us with the information below (or you could scan first page of your passport and send us via email):

  • Full name as shown in your passport:
  • Gender:
  • Nationality:
  • Passport No:
  • Date of birth:
  • Date of issue:
  • Date of expire:

- We obtain what is called an “Approval Letter” for you from the Viet Nam Immigration Department in hue.
- We will forward you a copy of the “Pre-approval Letter” by fax or email. Copies of the same document will be forwarded on your behalf to Vietnam immigration checkpoints at International Airports, so that when you arrive in Viet Nam, the Immigration officers will have those documents on hand and will be able to issue your entry visa expediently.

Fee Structure:
Our cost below is excluded the stamp fee of about USD25, be submitted directly to the Customer at the airport. 

Number of persons

Normal service: 3 - 5 days

Express service: 1-2 working day

1 - 2 pax



3 - 5 pax



6 - 9 pax



 · People and Language
Population of Socialist Republic of Viet nam is more than 78.5 million with urban population consisted of about 19.7%. There are 54 ethic minority groups inhabiting in Vietnam. The Kinh people (or Viet) account for nearly 90% of the population. Major ethic minority groups include the Tay, Thai, Muong, Hmong, Dao and Khmer.
Vietnamese language is the main language. English, French and Russian can be communicated in the major city. More Vietnam People and Language...

 · Land & History
Vietnam land`s has the S -shaped and the area are 329,600 Km2.  Vietnam has common borders in the North with China, East and Southeast with Laos and Cambodia. The West of Vietnam facing the Eastern sea (South China Sea). Vietnam`s coastline is more than 3,260 kms in length. Vietnam land is very diverse with mountain, highland, deltas, rivers and forest. hue is the capital and Hochiminh city is Vietnamese biggest city. More Vietnam history...

 · Climate
Vietnam has tropical climate, which is characterized by lots of sunshine, high rainfall, humidity with two distinguished seasons in general: the cold and dry one from November to April and the other hot and wet from May to October. The annual average temperature is from 22ºC to 27ºC. But weather usually different between North and South, between land and mountains.

 ·  Currency
The currency is Dong (VND). Foreign currencies can be exchanged at the bank, exchange bureau or hotel reception desk. Travelers` cheque and most of Credit cards are accepted in the major cities. We are recommend you bring with you some cash. Check online currency exchange at Vietcombank:

 ·  Time
Time zone: GMT/UTC + 7 (the same zone with Thailand, Laos, Cambodia)
Working days from Monday to Friday.
Office hour: Morning: 07h30 - 12h00; Afternoon: 13h00 - 16h30.
Museums are usually closed on Monday but you can visit temples and pagodas every day. Opening hour for most restaurants and shops is at about 08h00 till 22h00.

 ·  Public Holidays
01 January: New Year`s Day
Late January to mid-February: Vietnamese Lunar New Year ( 04 days off ).
30 April: Re-unification Day and 01 May: International Workers` Day.
02 September: National Day

Internet ans Mobile Phone:
 ·  Email & Internet:
E-mail and Internet services are available in most hotels and posts in Vietnam. In major cities, there are also a number of internet cafes available. 

 · Mobile phone:
In Vietnam you will be able to use your mobile phone as long as it is programmed for roaming internationally. You may also rent a mobile phone, which may be easier, or buy a pre-paid phone card. (This service is available at your hotel or at a Mobile Phone Service Center on the street.)

 · Visa
Entry visas for most nationalities are obtainable from a Vietnamese Embassy or Consulate. Processing usually takes 4-10 working days. The validity of tourist visas is one month and is extendable. Please click  here for details.  for details.

 · Food and Drinks
There is a wide range of dishes in Vietnam, included the very popular nem (spring rolls) and pho (Vietnamese noodle soup). They are eaten together with rice or noodles. Not all foods are spicy. Vegetarian foods, dietary dishes & western menus are also available at some restaurants. A rich variety of tropical fruits is on hand year round, however, it will vary depending upon the season.
Imported beers and alcohols are available in hotels, restaurants and shops. There are many Vietnamese brands or country wines made from rice. If you prefer to drink water, please use bottled mineral water, which has an unbroken seal. Do not ingest tap water, which has not been boiled.
Some Things To Do Whilst Staying In hue

 · Ho Chi Minh Mausoleum Complex
To the West of The Old Quarter it is a traffic free area of parks, monuments, memorials and pagodas.

 · Ho Chi Minh’s Mausoleum
The final resting place of Ho Chi Minh is a glass sarcophagus set deep in the bowels of a monumental edifice this is Vietnam’s number one place of pilgrimage, a place to view Ho Chi Minh in his embalmed state.

 · Ho Chi Minh’s Stilt House and Presidential Palace
The stilt house is where Ho Chi Minh lived on and off from 1958 to 1969.
The Presidental Palace is a beautifully restored colonial building constructed in 1906 as the Palace of the Governor General of Indochina.

 · Ho Chi Minh Museum
A wonderful place that relates to the past and the future, it is very well presented.

 · Memorial House
 A delightfully restored traditional Chinese style dwelling situated at 87 Pho Ma May Street in the Old Quarter.

 · Water Puppets
Held at the Municipal Water Puppet Theatre it is a fantastic ancient art form for both adults and children it is entertaining as well as amusing and graceful.

 · Temple of Literature
The Temple of Literature is situated at Quoc Tuc Giam Street it is a rare example of well-preserved Vietnamese architecture and is well worth a visit. It is a place that honours scholars and men of literary accomplishments. The gardens are well worth walking around as they have lots of bonsai and topiary trees. Visitors to hue could walk if they are fit, other than that it is a short distance in a taxi.

 · St Joseph’s Cathedral
Within walking distance from hue Serene hotel, the cathedral is worthy of a visit. The cathedral was inaugurated in 1886. The first Catholic mission in hue was founded in 1679. The Cathedral faces the western end of Pho Nha Tho Street where there are lots of restaurants, café’s and fashionable boutiques.

 · hue Opera House
A magnificent 900- seat venue .The Opera House was built in 1911. It has had a lot of renovation done to restore it to its former glory. Performances of classical music are periodically held here in the evening and the atmosphere is incredible. It is about a 20 minute walk from hue Charming Hotel.

 · Museum of Ethnology
Open: Tuesday to Sunday from 8.30 to 12.30 am & 1.30 to 4.30 pm
The Vietnam Museum of Ethnology is a convergence of cultures and a scientific ethnological center. It has actively contributed to the conservation and development of the national culture, as well as the cultural traditions and identities of the Vietnamese nationalities.

 · Restaurants

There are lots of very good eating places close to hue Serene Hotels with Vietnamese food, Western food, children’s menu. Vietnam is renowned for it’s gourmet delights so make sure you try everything you can whilst visiting this interesting place

Thank you for your attention.
Sincerely yours,

Hue Serene Palace Hotel